June 28, 2001, FORT WORTH, Texas - American Airlines announced today that its award-winning website, AA.com, has experienced record visitation and usage. Citing an aggressive campaign of Internet fare sales being offered to the traveling public, AA.com has recently received more than three-quarters of a million daily visits -- a 165 percent increase compared with the same time last year.

"We're extremely excited about the record-setting performance of AA.com," said John Samuel, American's vice-president of customer technology. "It shows our efforts to provide our online customers a user-friendly environment to access the very best fares and service, are working."

AA.com began promoting Internet fare sales in November 1998, rapidly building a loyal base of online customers. The great sale fares currently offered through AA.com are for travel to selected destinations in the U.S., Canada, Caribbean, Latin America, Mexico and Europe.


About AA.com
The award-winning American Airlines Web site, www.aa.com, is among the top travel sites on the Internet and is recognized as one of the largest e-commerce sites

(Media Metrix). AA.com recently has received several honors, including a place in Information Week's "Innovation 100: The Customer" ranking, and "Best Airline Site" and "Best Travel Site" WebAwards for 2000.

For site users who log in with an AADVANTAGE number and pin, AA.com provides news, information and specials that are personalized to passengers' preferred airports, and destinations, and AADVANTAGE program travel partners. In addition, the site offers quick, easy and convenient travel reservations, flight status notification via a variety of wired and wireless devices, and online management of AADVANTAGE Travel Awards Program accounts.

"An award-booking capability was one of the customer requests AA.com received most often. We are pleased to deliver this much-anticipated product to our AAdvantage members, American's most loyal customers," said John Samuel, vice president of customer technology for American. "Our award-booking feature currently allows members to claim our most popular award."

AA.com's award-booking feature can be used for air travel on American Airlines or American Eagle to destinations within the U.S. 48, Alaska or Canada. Reservations made through the award-booking feature must be booked at least five days in advance of the trip. A ticket-expediting fee applies when tickets are issued less than 21 days prior to departure.

Online booking of customized vacation packages online using AAdvantage miles is now available, too! AAdvantage members simply visit AAVacations.com, where they can select from more than 1,500 hotels, car rentals or transfers, sightseeing trips, theatre tickets and other activities. When they reach the payment page, members can click on AAdvantage VacationSM Award, enter their AAdvantage number and password and follow the screen prompts. Also, AAdvantage miles can be combined with a cash co-payment or used to purchase a gift certificate.

We are very excited about offering vacation awards online," said Dan Westbrook, president of American Airlines Vacations. "Now, any AAdvantage member can design the perfect vacation, and we will deliver it as a reward for their loyalty. This is a significant enhancement to the benefits we offer these frequent travelers."


About AAVacations
American Airlines Vacations offers fully customized vacation services to destinations throughout the world. In addition to air travel, car rentals and over 1,500 hotels, American Airlines Vacations offers theatre tickets, sightseeing, ski lift tickets and hundreds of other activities and features, all at terrific values, in over 300 destinations.